Nairobi’s lead Top Load Agitator Washing Machine Repair

Enjoy amazing top load washing machine repair services in and around Nairobi County, from Bestcare services, at affordable rates for reliable and durable repair works. We offer Washing Machine and Appliance Repair Services.

A top load washer is a type of washing machine that has a drum that is loaded from the top. Here is a general overview of how a top load washer works:

  1. Loading the Washer: The user places the laundry into the drum from the top of the washer.
  2. Adding Water and Detergent: The user adds water and detergent into the washer through a designated dispenser or directly into the drum.
  3. Agitation: The washer’s motor rotates the drum back and forth or up and down, depending on the design, to agitate the laundry, water, and detergent mixture, helping to remove dirt and stains.
  4. Rinsing: Once the agitation cycle is complete, the washer drains the dirty water and refills the drum with clean water to rinse the laundry.
  5. Spinning: After the rinsing cycle, the washer spins the drum at high speed to remove excess water from the clothes.
  6. Drainage: Once the spin cycle is complete, the washer drains the water from the drum and signals that the cycle is complete.

Some top load washers also have additional features such as multiple wash cycles, temperature settings, and other customizations. However, the basic principle of how the washer works is the same.


Top load washing machines can experience a variety of common problems that may require repair or maintenance. Here are some of the most common problems:

  1. Clogged Drain: A clogged drain can cause water to back up into the washer, resulting in poor performance or even flooding.
  2. Leaks: Leaks can occur due to a variety of reasons, such as worn out hoses, damaged tub seals, or faulty water inlet valves.
  3. Noisy Operation: A noisy washer may be caused by worn out bearings, loose or damaged belts, or a faulty motor.
  4. Failure to Spin: A washer that fails to spin may be caused by a worn out clutch or drive belt, a faulty motor, or a malfunctioning lid switch.
  5. Unbalanced Load: An unbalanced load can cause the washer to vibrate excessively, resulting in potential damage to the machine or even water leakage.
  6. Overfilling or Underfilling: Overfilling or underfilling may be caused by a faulty water inlet valve or a malfunctioning water level sensor.
  7. Electrical Issues: Electrical issues, such as a faulty control board or a blown fuse, can cause the washer to stop working altogether.

If you experience any of these issues with your top load washing machine, it is recommended to seek professional repair or maintenance to ensure that the problem is diagnosed and fixed properly.


The specific steps to fix a broken top load washing machine will depend on the nature of the problem. However, here are some general steps to follow:

  1. Identify the Problem: Determine what is causing the issue by observing the machine and listening for unusual noises or vibrations. You may also need to run diagnostic tests or inspect parts of the machine.
  2. Shut Off Power and Water: Before attempting any repairs, make sure to turn off the power and water supply to the machine to avoid the risk of electrical shock or flooding.
  3. Gather Necessary Tools: Make sure you have the necessary tools and replacement parts on hand before beginning the repair process.
  4. Repair or Replace Parts: Depending on the problem, you may need to repair or replace parts such as belts, hoses, motors, or electrical components. Follow the manufacturer’s instructions and use the appropriate replacement parts.
  5. Test the Machine: After making any repairs or replacements, test the machine to make sure it is functioning properly. Run a cycle with an empty load to ensure that the machine is spinning, draining, and filling correctly.
  6. Clean the Machine: Finally, clean the inside of the machine and any other components you worked on to remove any debris or dirt that may have accumulated during the repair process.

If you are not comfortable attempting to fix the machine yourself, it is recommended to seek professional help from a certified technician to ensure that the repairs are done correctly and safely.



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