Refrigerator Repair Services in Nairobi Kenya, Refrigerator installation, Refrigerator maintenance, Refrigerator cleaning, Refrigerator parts and spares replacement, refrigerator defrosting, fridge compressor replacement, fridge gas refilling / recharge in Nairobi Kenya.

We fix all Fridge brands in the local market like Samsung refrigerators, LG refrigerators, whirlpool refrigerators, frigiraire refrigerators, Electrolux refrigerators, Sony refrigerators, GE refrigerators, Maytag refrigerators, Miele refrigerators, Speed Queen refrigerators and more.

Our Fridge & Refrigerator repair services are available for all types of refrigerators including top and bottom freezer refrigerators, side by side refrigerators, double door refrigerators, freezers & coolers, commercial and domestic kitchen appliances.

We serve estates and neighborhoods around Nairobi including Westlands, Lavington, Karen, Ngara, Muthaiga, Loresho, Mountain View, Thika Road, Syokimau, Athi River, Langata, Thigiri, Kiambu, Muranga, Kileleshwa, Kilimani, Thoome Estate, Runda, Nyari, Gigiri, Parklands and more. Dial 0722566999 for more information about our washing machine repair services.


Enjoy the best fridge repair, refrigerator repair services in Nairobi Kenya with Bestcare Appliance Repair Services. We will fix your refrigerator and get it back to working state.

Our refrigerator repair and freezer services include fridge defrosting, refrigerator gas refilling and recharge, fridge compressor services, fridge spares and parts replacement, fridge shelves and doors, fridge door gaskets, frigde lighting repair and replacement and more.

Fridge repair Freezer Refrigerator repair services nairobi kenya
Fridge repair Freezer Refrigerator repair services nairobi kenya

Our fridge repair services are available Near You. So if you made a quick search for Fridge Repair Services Near Me or Refrigerator Repair Near Me and found yourself here, be glad. Because this is where you get good cost and affordable refricerator repair services of high quality and reliability.


When the refrigerator is broken, it could be as a result of varieties of issues. You have to look and find for the root of the problem in your fridge to be able to get a solution for it.

Most of the time, how the refrigerator behaves, will give you a compass on which steps to take to reach an appropriate destination in seeking a fix. In this list, We highlight the most common symptoms on broken refrigerators and the most likely sources of the problems

The Refrigerator does not run and the light does not work·         Make sure the refrigerator is plugged in securely

·         Check for a blown fuse or tripped circuit breaker

·         Test the power outlet for current

·         Inspect the electrical cord for damage

·         Eliminate use of an extension cord, if any is being used

·         Check the outlet voltage

The Refrigerator does not run but the light works·         Check the temperature setting

·         Make certain there is a three inch space outside of the refrigerator between the walls and the back and sides and at least a one inch gap above, to allow for air flow

·         Clean the condenser coils

·         Unplug the refrigerator, wait two hours and plug it in. If you hear it running, a problem is causing the compressor to overheat

·         Test the temperature control

·         Test the evaporator fan

·         Test the defrost timer

·         Test the compressor relay

·         Test the overload protector

·         Test the compressor motor

The Refrigerator light does not work·         Replace the bulb

·         Test the door switch

The Refrigerator or freezer is not cold enough·         Check the temperature setting

·         Assure that there is enough room for air flow in the refrigerator or freezer

·         Check for air flow restrictions in vents

·         Test the temperature control

·         Clean the condenser coils

·         Check the door seals

·         Test the door switch

·         Test the defrost heater

·         Test the defrost timer

·         Test the evaporator fan

·         Check for a clogged drain tube

·         Check for refrigerant leak

The Refrigerator or freezer is too cold·         Check the temperature setting

·         Test the temperature control

The Refrigerator is noisy or makes strange sounds·         Hissing and popping is normal on frost free refrigerators, it is the defrost heater

·         Check that the refrigerator is level

·         Check the drain pan

·         Check the condenser fan

·         Check the evaporator fan

·         Inspect the compressor mounts

The Refrigerator runs continuously·         Defrost the freezer

·         Clean the condenser coils

·         Check the door seals

·         Test the door switch

·         If you recently adjusted the temperature control, loaded the refrigerator or are in a humid location, it is not uncommon for a refrigerator to run for 24 hours or more before getting cool.

The Refrigerator starts and stops frequently·         Clean the condenser coils

·         Check the outlet voltage

·         Test the fridge condenser fan

·         Test the fridge compressor relay

·         Test the fridge  overload protector

·         Test the fridge  compressor motor

The Freezer does not defrost automatically·         Test the fridge  defrost timer

·         Test the fridge  defrost heater

·         Test the fridge  defrost thermostat

The Refrigerator has an unpleasant odor·         Remove spoiled food from the fridge

·         Clean refrigerator interior with a solution of hot water and baking soda

·         Clean the door seals

·         Remove breaker strips and check for wet insulation

The Water on floor outside of refrigerator·         Check the drain pan

·         If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve

The Water inside the refrigerator·         Clean the drain tube

·         If you have an ice-maker, check refrigerator and ice-maker for level


Pay attention to the symptoms exhibited by your refrigerator in order to find the source of the problem. Then refer to our guide below on quick fixes that don’t require you to call a professional or purchase a new fridge entirely. It may just be a case of simply unplugging and re-plugging or purchasing some replacement parts.

Water Leaking on the Floor from the Refrigerator

Not only is this problem dangerous to people who are walking around your kitchen, but it is also a little bit tricky to solve as it can be caused by a couple of things. Luckily, the two most common causes have a quick and easy fix that usually don’t require the help of a professional.

One cause of water leaking onto the floor is a blocked de-frost drain. The defrost drain is typically located on the back wall of the freezer, right above the slope from the floor to the back.

A buildup in food particles or debris can clog the drain hose, leading to ice buildup and water leaking out of the freezer and fridge. To fix this, try draining the hole from the inside using warm water. Use a long, slender instrument such as a pipe cleaner or turkey baster to remove the clog.

If this doesn’t get the job done, you might have to manually remove the buildup that is clogging the valve at the end of the drain hose. Locate the defrost drain hose in the back of the service panel by pulling your fridge away from the wall. This hose should have a rubber valve that helps catch debris and prevent clogging. Wash the valve with hot water and soap then reinstall.

A clogged or frozen water supply can also cause water to leak on the floor and puddle under your fridge. This can also prevent the icemaker and water dispense from working properly. In order to fix this, unplug the refrigerator and locate the shut-off valve.

This could be located underneath your sink, behind the fridge, or below the fridge in a basement or crawl space. Once you locate it, make sure the shut-off valve is closed and check for any problems in the plastic supply line. If it is broken or torn, you need to replace the water supply line.

If your water line is damaged, you can still use your refrigerator to keep your food cold, you just won’t be able to use the ice or water dispenser.

Refrigerator Freezer Isn’t Cold Enough

Is your perishable food spoiling quickly or are you just noticing that your freezer isn’t as frosty as it should be? This is a common problem that is usually an easy fix. If you notice this problem in your freezer unit, check if the back wall of the freezer is cold.

If it is cold, check if you can hear the evaporator fan running or if you can feel air flowing from the freezer vents. If you can’t then it is most likely a problem concerning the freezer evaporator fan.

If you can feel the air flowing and hear the fan running, you should check on the refrigerator’s compressor. Clean any dust that could be preventing air from moving across the coils.

These are condenser coils that release heat from inside the fridge into the room. If your condenser coils are clean, it may be time to invest in that spiffy French door refrigerator you’ve had your eye on.

Fridge Unit is cycling too often

Nobody likes a noisy fridge. Not only is it inconvenient because of the constant noise, but it can also cause your energy bill to run high, taking quite the toll on your wallet. There are a few things that can cause your fridge unit to cycle too often – one being a buildup of debris or dust around the condenser coils.

To fix this, you want to begin by unplugging your fridge. The condenser coils are usually located on the very bottom of your fridge and can be accessed from the front or the back. To find the condenser coils, first locate the “grill” and remove it by popping out the snaps that hold it in place.

After doing this, use a small vacuum to remove the buildup of dust or debris around the condenser coils. You may even need to use a cloth to remove any buildup in those hard-to-access places. Once all of the debris and dust is removed, put the grill back on and plug the refrigerator back in. Problem solved!

Another common cause of your refrigerator unit cycling too often is setting the temperature too low. Not only will this cause some of your food to spoil, but it also results in the refrigerator working overtime. A good rule of thumb is to set your fridge temperature at or below 40 degrees Fahrenheit.

Make sure that you are checking the thermostat on your refrigerator from time to time to ensure that it is running at the correct temperature. If this doesn’t resolve the problem, it may be time to call in a repair technician as it might be the case of a defective part such as a condenser fan motor or thermostat sensor.

Fridge Fresh Food Compartment Is Warming Up

Before we can discuss the solution to this problem, it is important to understand the connection between your refrigerator and your freezer unit. Typically, the cold air generated by refrigerators comes from the freezer unit, which then flows into the fresh food section of your fridge. Therefore, if your fresh food compartment is warming up, it is most likely because you have an airflow problem.

Your freezer contains an evaporator fan that is responsible for moving the cold air from the freezer into the fresh food compartment in the fridge. This air moves through a diffuser, which is located in the back of the fresh food section of your fridge.

If you can hear the evaporator fan running or can feel air blowing from the freezer vents and are still facing an issue, your diffuser duct may be clogged with ice. This is preventing air from passing through and is oftentimes caused by the door being left open for a long period of time.

However, if you can’t hear the evaporator fan running or hear an uncommon humming noise, you most likely need to invest in a new motor for your evaporator fan.

Sheet of Ice on the Freezer Floor of the Refrigerator

If you notice that there is a sheet of ice on the floor of your freezer or any water dripping into the fridge every once in awhile, it is probably an issue of a blocked defrost drain. This is usually a quick and easy fix. Simply store your food somewhere else for the time being, unplug the fridge, and allow it to defrost. This should usually resolve the issue.

However, if you want to be extra thorough, carefully remove the back wall of the freezer compartment before you plug the unit back in. Check for and remove any food or particles that are clogging the small hole at the base of the evaporator coils. If the problem remains, consider adding a drain heater to help the defrost process.

Buildup of Frost in the Ice Dispenser of the Fridge

This is a very common problem and a relatively simple fix! In order for ice to fall from your ice dispenser, it needs to be able to open and close. This “door” that opens and closes allowing ice to fall is called a damper door.

Your damper door is lined with a special material that seals against the ice shoot and create an airtight seal. If this material on the door gets malformed or dirty, it might not be able to seal tightly, allowing moist air to enter into the freezer compartment.

When this air cools down, it turns into frost causing airflow issues and cooling problems. Therefore, if you encounter this problem, simply inspect the damper door for anything that may be causing air to leak through. It may be a case of simply cleaning up the dirt or you may need to buy a replacement part.

We offer Refrigerator defrosting services in Nairobi Kenya

Refrigerator Ice Maker is overflowing

This is a relatively common problem with a variety of potential causes. The primary problem usually is the water inlet valve. If the water pressure in this valve is too low, it may not fully close when the power is shut off.

This will result in the valve leaking water into the icemaker, causing the ice maker to overflow. To resolve this issue, ensure that the water pressure is at least 20 psi. If you check and the water pressure is appropriate, you may have a defective water inlet valve.

It may not be shutting off completely or may be stuck open causing water to leak through the valve. Therefore, if the ice maker is still overflowing at a sufficient water pressure, consider replacing the water inlet valve.

Refrigerator is Freezing Food

If you notice that your refrigerator is freezing your food, it is most likely a problem with the temperature control thermostat.

This thermostat controls the voltage to the compressor and evaporator fan motor; therefore, if it isn’t working correctly, it might cause the refrigerator system to run longer than necessary, causing the unit to be too cold.

Determine if the thermostat is faulty by rotating it from the lowest setting to the highest setting, listening for a click. If you hear a click, rest assured that it is likely not defective. However, if you don’t hear a click, use a multi-meter to test the thermostat for continuity. If it doesn’t have continuity at any setting, replace the thermostat.

Water Dispenser Not Working

There are three possible sources that may stop your water dispenser from working.

The first, and most common reason is that your water tube in the door is frozen. To determine if this is the source of the problem, disconnect the tube at the bottom of the door and blow air through it.

If the air doesn’t pass through, it is a telltale sign that your water supply tube is frozen. To fix this, simply thaw it out. To prevent this from happening again, make sure to periodically check that your freezer is set at the proper temperature.

It should be set somewhere between 0 to 10 degrees Fahrenheit. If it is any lower than this, the water line could freeze.

Another possible cause for this issue is a faulty water inlet valve. This valve opens the water supply to the dispenser; therefore, if the valve is defective or if the water pressure is too low, the water valve won’t open. Before jumping to conclusions and buying a replacement part, check if the water pressure to the valve is at least 20 psi.

If your home has insufficient water pressure, it may result in your water dispenser not working. Because the water inlet valve requires a minimum of 20 psi to function properly, this may be the cause of your problem. Check the water flow from your house supply to determine if the water pressure is at least 20 psi.

Your fridge is one of the most important appliances in your home. Knowing what symptoms to look out for and understanding how to fix them can be save you a lot of time and money.

If you encounter any of these problems and are unable to fix them, call a repair technician for assistance. If they tell you that it might be time to invest in a new refrigerator, we hope you turn to Best Appliance Repairs. We carry a wide selection of side-by-side refrigerators, French door refrigerators, stainless steel refrigerators, and counter-depth refrigerators at affordable prices.


We repair all types of refrigerators and fridges for our customers in and around Nairobi Kenya.

types of refrigerator repair in nairobi kenya
types of refrigerator repair in nairobi kenya

1. French door refrigerator Repair in Nairobi

This type of refrigerator features a pantry-style layout. Two doors up top open to reveal one refrigerator compartment and a freezer drawer slides out below. French door refrigerators often offer more capacity and features compared to other kinds of refrigerators. They can be a good option for larger families or those looking for higher-end options.

2. 4-door refrigerator Repair in Nairobi

4-door or quad door refrigerators are similar in style to the French door refrigerators offered by Whirlpool brand. They have a refrigerator on top with two doors that open from the center and the same two-door setup on the bottom freezer. Quad door refrigerators are great for keeping items organized and accessible. In addition to useful functionality, 4-door refrigerators have a distinctive, modern look that might appeal to your home’s aesthetic.

3. Side-by-side refrigerator repair

Side-by-side refrigerators feature two doors that open from the center with a freezer on one side and a refrigerator on the other. Shelving from top to bottom allows you to place important items—fresh and frozen—at eye level while storing less-used items near the bottom.

Like French door refrigerators, side-by-sides usually offer a little more overall capacity and tend to come with more features compared to other types of refrigerators or higher-end touchpoints.

4. Top freezer refrigerator repair in Nairobi

Sometimes called top-mount, this classic refrigerator style places the freezer above the refrigerator compartment with one door for each that opens from the side. This type of refrigerator makes freezer storage easy to access and provides wide in-door storage. You can often find top freezer refrigerators at an entry price-point since more advanced features like exterior ice and water are less common in this kind of fridge.

5. Bottom freezer refrigerators

Sometimes called bottom-mount, these refrigerators are the reverse of top freezer styles. In this type of fridge, the fresh food compartment is on top with the freezer down below accessible by either a side-open door or a pull-out drawer. This setup allows you to get a classic refrigerator look while making fresh items easier to access.

6. Undercounter refrigerators

Undercounter refrigerators from Whirlpool brand are much smaller than full-sized types of fridges. As the name suggests, they are installed underneath the counter, making them a kind of built-in refrigerator.

Most contain one refrigerator cavity, with some models featuring a freezer zone. Undercounter wine cellars and beverage centers are specialized versions made for storing wine or beer bottles and cans at your ideal temperature.

Refrigerator styles by installation

Another consideration when choosing which is the best type of refrigerator for you is how you will install it. Refrigerators are designed with a couple of options in mind.

a). Freestanding refrigerator repair in Nairobi 

To install this type of fridge, you only need the required clearances around the unit and the necessary hookups—power and/or water.

Freestanding refrigerators do not need to be installed inside cabinets, though be sure to measure around the space where you’d like to place your refrigerator to ensure it will fit. This is the most common kind of refrigerator with the largest variety of configurations and features compared to other types of fridges.

b). Built-in refrigerator Repair in Nairobi Kenya

Built-in refrigerators are affixed to the wall and installed in cabinets for a seamless look. They tend to be taller with a larger range of widths, some up to 48 inches.

This is in part to make up for lost depth since built-ins tend to run 24 inches deep so they will be flush with kitchen cabinets. You may pay a premium for this upgraded look and this installation is considered more permanent. If you plan to remodel or move anytime soon, this may not be the best option for you.

c). Counter-depth refrigerator Repair in Nairobi

Counter-depth refrigerators can be a more price- and space-efficient way to achieve a built-in look. This type of refrigerator tends to be about 24 inches deep to sit flush with kitchen cabinets.

Most counter-depth fridges are a little wider to make up for lost depth, but they tend to fall within standard refrigerator heights. They are a type of freestanding fridge, making them a more flexible installation option if you anticipate a move or remodel in your near future.

For more information on this type of installation, read this guide to counter-depth refrigerators.


Get the best home appliances repair services in Nairobi Kenya. We offer Washing Machine Repair in NairobiCooker Repair in NairobiOven Repair in NairobiDishwasher Repair in NairobiRefrigerator Repair in Nairobi, Home Theatre Repair in Nairobi, Treadmill Repair in Nairobi, Power Generator Repair in Nairobi, Solar Panel Repair in Nairobi, Air Conditioner Repair in Nairobi, Microwave Oven Repair in NairobiTelevision (TV) Repair Nairobi KenyaRefrigerator, fridge & Freezer Repair in NairobiGym Equipment Repair in NairobiWasher Repair & Dryer Repair in Nairobi KenyaKitchen Appliances Repair in NairobiLaundry Appliances Repair in NairobiComputer Repair in Nairobi, Printer Repair in Nairobi, Hob Repair Near Me, Sprinkler System Repair in Nairobi, Electrical Appliances Repair in Nairobi and more. Call for appliance repair service

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