Professional carpet cleaning and antiviral sanitisation in Nairobi Kenya

Antiviral sanitisation that kills 99.99% of germs, bacteria and viruses is included in the service
  • Convenient booking slots and weekend availability
  • FREE fabric protection for long lasting results
  • Done by certified & fully-insured local carpet cleaners
  • Removing common stains such as drinks, food, and dirt
  • Removing odours from urine, vomit, smoke, mildew, etc.

Antiviral carpet sanitisation and Hot Water Extraction to kill 99.99% of germs

Note: Antiviral carpet sanitisation can be booked ONLY with the Hot Water Extraction method for optimal results.

Step 1: Pre-spraying your carpet with antiviral detergents

Upon arrival, the cleaners will pre-treat your carpets with an EN1276 CERTIFIED detergent. Such solutions meet the EN European standards meaning they can eliminate 99.99% of germs within five minutes of application. The neutral pH makes them safe for use on hardwood floors, walls, floors and any wet-cleanable carpets and upholstery. It has been the professional’s choice for getting rid of urine, cooking, smoke and pet odours for years.

Step 2: Agitating the detergent to get every inch of the carpet covered

Using carpet agitation machine, our professional carpet cleaners agitate the chemical into your carpet to ensure 100% coverage of the surface. This allows the chemical to go into the fibres of your carpet and thoroughly sanitise it.

Step 3: Rinsing your carpet and performing Hot Water Extraction


Our professional carpet cleaners rinse your carpet to neutralise the pH and then perform Hot Water Extraction to completely sanitise and clean it.

How does Hot Water Extraction – Steam Carpet Cleaning work?

Suitable for synthetics/mixed (microfibre, man-made, polyester) and woollen fibre

Step 1: Pretreating the carpet

In this method, we use more advanced version of the regular steam cleaning. Before the actual carpet cleaning procedure takes place, the technician will vacuum clean the piece to remove that first layer of loose dust. Then, he will examine the stains (if any) and choose the appropriate detergent for each. Spilled drinks, greasy food splatters, and so on – whatever it is, it will be dealt with accordingly. However, keep in mind there are stains that permanently damage the fabric and they are impossible to clean. If our methods can’t clean them, nothing will.


Step 2: Main carpet cleaning procedure

This is the most efficient and longer-lasting carpet cleaning method on the market. It brings even the most blemished and heavily-soiled textile floor coverings back to life. Here is how the steam carpet cleaning works:

  • The technician uses a professional machine to deep clean every inch of the carpet.
  • The nozzle ejects pressurised water mixed with a detergent. This easily dislodges all accumulated grime and dust.
  • At the same time, a powerful suction attachment is removing all the excess moisture from the piece (along with the loosened dirt).
  • This way, your carpet is being cleaned and dried at the same time, with no risk of damage – nearly 95% of the moisture is removed almost simultaneously.


NOTE: Fantastic Services does not hold any responsibility for damage that might occur on your carpeting after professional cleaning in case you have attempted to remove existing stains on your own by using unknown to us detergents of your own choosing.

Step 3: Scotchgard stain protection – recommended for high traffic areas

To protect your freshly cleaned items and prolong their life, your technician can use the highly effective stain repellent on them. The repellent is applied evenly on the pile of each individual item and provide reliable protection against all kinds of stains by not allowing them to settle on your rug’s surface. This way, your items will remain fresh much longer and they will be a lot easier to clean the next time.


Step 4: Short drying time

After hot water extraction, the textile floor covering is slightly damp and needs 3 to 6 hours to air-dry on its own. The carpet cleaner will also bring an air-mover for free for the duration of the service. It will be situated near the treated floor coverings. Тhis will significantly speed up the drying process (with a few hours) by increasing the airflow.

We are a certified carpet cleaning company

Dry carpet cleaning Services in Nairobi Kenya

Suitable for delicate/natural fibre (100% cotton, sea-grass, sisal, jute and other organic materials)

Step 1: Applying the detergent

Low moisture powder is applied evenly on the textile.

Step 2: Rubbing it into the fibres

The detergent is rubbed into the carpet with a brush that rotates at a safe speed. This process is known as fibre agitation. When the chemical agent is rubbed in, the dirt and other unsanitary debris attach to it.

Step 3: Removing residue

At the end, the powder, along with all the loosened dirt, are removed with a power-vacuum.


Expert upholstery, mattress and curtain cleaning

Clients who use our carpet cleaning services also book professional mattress and upholstery cleaning & curtain cleaning. Unlike other Nairobi carpet cleaning companies, with us you can have all these items cleaned in one sitting by the same technician to achieve even better or rather fantastic results!


Insecticide Treatment

There are many bugs (such as carpet beetles and cockroaches) that find carpets comfortable. If you wish, you can book a pest technician to treat your floor covers against certain pest bugs so you can be sure that you won’t have to deal with any creepy crawlies in the future.

Expert rug & carpet cleaning services in Nairobi and the rest of the Kenya

Wherever you are, we surely have local carpet cleaners near you to take care of your textile floor covering. And even if you are not sure exactly what type of carpets and rugs you have, your technician will examine them and determine the best way to clean them.

  • Synthetic/Mixed Fibre
    For the majority of carpeting, we use hot water extraction cleaning, also known as steam carpet cleaning. This is the most advanced and effective deep carpet cleaning method recognised by professionals worldwide and it is great for stain cleaning. And if it can’t clean a spot from your textile covering, then nothing will!
  • Delicate/Natural Fibre
    And what about that lavish hand-knotted oriental rug you keep in front of the fireplace? Well, rug cleaning is something we can help you with as well. When the carpet cleaner examines your items, he will determine if they should be dry cleaned or not.


Frequently asked questions

  • Q: How much does it cost to have a carpet cleaned?

    A: The cost of our professional carpet cleaning service is based on the square footage of the room and the carpet cleaning method used. Some carpet estimates based the type of the room and on the square footage and might include: Between Ksh.15 to Ksh.23 for a hallway and between Ksh.33 to Ksh.46 for a lounge.

  • Q: How can I get some kind of deal or discount on carpet cleaning?

    A: You can join the Bestcare Club to get access to discounts for our entire range of services and other conveniences such as priority booking for the most requested time slots of the week. Or you can combine for example rug cleaning with upholstery and furniture cleaning and you will get a discount. When you book your end of tenancy cleaning service you’ll get the carpet cleaning service with a price cut as well.

  • Q: How much does it cost to have a rug cleaned?

    A: Rug cleaning prices are commonly based on size and cleaning method. The average rug cleaning cost is Ksh.4-Ksh.9 per square foot. This means the most common area rug sizes can be cleaned for approximately Ksh.24-Ksh.43. Rugs made from more delicate materials can be more expensive to clean.

  • Q: What types of carpets and rugs can you clean?

    A: The cleaners are trained to treat different carpet pile types. They can tackle wall-to-wall carpets made of synthetic, woolen, and natural fibres. Also, each technician is specialised in rug cleaning of Persian, oriental, area, sculptured, Moroccan, Indian, Tibetan and other rugs, and can serve you anywhere in Nairobi.



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